Privacy Policy
Effective date: September 17, 2026
At Cytidyo (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you provide when using our website and services. This Privacy Policy explains how we collect, use, store, and protect information relating to visitors and users of our website. By accessing or using our website, you acknowledge the practices described in this policy.
Data Collection
We may collect personal information that you voluntarily provide when you contact us, submit an inquiry, subscribe to communications, or otherwise interact with our website. Depending on how you use the website, this information may include:
- Your name and contact details;
- Your email address and telephone number;
- The content of messages, requests, or other communications you send to us;
- Information you provide when requesting assistance or information; and
- Technical information, such as your IP address, browser type, device information, and general usage data.
We generally collect only the information reasonably necessary to provide, maintain, and improve our website and to respond to communications. You may choose not to provide certain information; however, this may prevent us from responding fully to your request or providing particular services.
Use of Data
We may use collected information for the following purposes:
- To operate, maintain, and improve our website;
- To respond to questions, requests, and customer-support inquiries;
- To provide information, services, or communications you have requested;
- To monitor website performance, security, and functionality;
- To detect, prevent, and address fraud, misuse, or security incidents;
- To comply with applicable legal and regulatory obligations; and
- To establish, exercise, or defend our legal rights.
We process personal information only where we have an appropriate legal basis to do so, including your consent, the performance of a contract, compliance with a legal obligation, or our legitimate interests, provided those interests do not override your rights and freedoms. We do not sell your personal information to third parties.
Cookies
Our website may use cookies and similar technologies to support essential functions, remember preferences, analyze website traffic, and improve user experience. Cookies are small text files stored on your device by your browser.
Some cookies may be necessary for the website to operate, while others may be optional and used for analytics or functionality. Where required by law, we will request your consent before placing non-essential cookies. You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the availability or functionality of parts of the website.
Third-Party Links
Our website may contain links to third-party websites, services, or social-media platforms, including X. These external websites operate independently and have their own privacy policies and terms. We are not responsible for the content, security, or privacy practices of third-party websites. We encourage you to review the applicable policies before submitting personal information through any external service.
Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security of information transmitted to or stored by us.
Personal information is retained only for as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law. Retention periods may depend on the nature of the information, the purpose for which it was collected, and applicable legal requirements.
User Rights
Subject to applicable law, you may have the right to:
- Request access to the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your personal information;
- Request restriction of certain processing activities;
- Object to processing based on legitimate interests;
- Withdraw consent where processing is based on consent; and
- Request a copy of information in a portable format, where applicable.
To exercise these rights, please contact us using the details below. You may also have the right to lodge a complaint with a competent data-protection authority, including the authority in the country where you live or work.
Contact
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want further information about our data practices, please contact us:
Email: [email protected]
Phone: +49 635 8914
Address: 167 Highland Drive, Germany
Social/X: https://x.com/
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any revised version will be posted on this page with an updated effective date.
